Tonkon Torp

Tonkon Torp LLP embraces Laurel for superior client service and timekeeper happiness

Key Takeaways

• 21 mins average lift in daily billable hours per Laurel timekeeper
• $20,000 Boost in annual revenue per Laurel timekeeper
• 20% increase in release velocity, expediting the collecting cycle
• 18% more entries per day, showing greater timesheet granularity

Headquarters

Portland, Oregon

founded

1974

industry

Law

Before Laurel

Tonkon Torp has always taken pride in prioritizing client relationships, but they knew that to provide the best service, they needed to do away with distracting, manual timekeeping. They were looking for a solution that would allow them to focus on the tasks that matter while delivering detailed, accurate bills.

After Laurel

Laurel has enabled Tonkon Torp’s lawyers to take back their time. It operates behind the scenes to capture more of their billable tasks, and allows them to release hours effortlessly. Timekeepers have seen an average lift of 20 minutes per day with 18% more entries, and a collection cycle that’s 20% faster.

At Tonkon Torp, attorneys are bringing in more revenue and reclaiming more time

The best companies have a deep understanding of their clients’ perspectives and needs, allowing them to deliver the best possible service and achieve the best possible outcomes. This client-first philosophy is a long-held value at Tonkon Torp LLP, a Portland-based law firm that has built a widely respected reputation on its unique capacity to work hand-in-hand with clients. After nearly half a century of success, they transcend traditional legal advice in order to provide truly customized solutions.

The adoption of Laurel marked the beginning of a mutually beneficial relationship. The lawyers at Tonkon Torp enjoyed a much more efficient and sophisticated timekeeping experience, and their constant feedback enabled the engineers and developers at Laurel to continuously optimize the product to fit lawyers’ specific needs.

“We’ve done some analytical work, which shows we’re capturing more time each day that just wasn't getting onto the bill in the past,” says Kurt Ruttum, Managing Partner at Tonkon Torp.