Laurel for Deloitte
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Deloitte named the AI paradox. Solving it is a measurement problem.
Sidekick, PairD, and Zora AI make up one of the most advanced AI stacks in professional services. The missing link is what they produced in billable hours.
Every major decision at Deloitte runs on data. Time data is the gap.
31%
Of firm leaders cite capacity as their top planning gap. Without complete time data, every headcount decision is made blind.
18%
Of billable hours are lost to memory gaps. Work that happens but isn't recorded never makes it to the invoice.
72%
Of large private company leaders cite data quality as the top barrier to AI value. Time data is the gap no one talks about.
20%
Of organizations are growing revenue through AI today. The bridge is understanding what AI-assisted work produces in billable hours.
Deloitte's AI stack is world-class. Laurel connects it to financial outcomes.
Every measurement Deloitte needs—AI attribution, cost of delivery, engagement margin—starts with a complete picture of where time went.
01
Automate timekeeping
Laurel builds timesheets from work as it happens—every email, meeting, and document—so admin time drops, and billable hours that would have slipped through memory reach the invoice instead.
02
Prove what PairD, Sidekick, and Zora AI returned
Laurel attributes hours and revenue to each tool in Deloitte's stack, by engagement. The AI investment gets a number, not a narrative.
03
Know the true cost of every engagement
Deloitte's shift toward AI-assisted delivery changed the cost profile of every engagement. True Time™ shows what each one costs to deliver, so the firm knows before margin slips, not after.
04
Price fixed-fee work with defensible data
Once you know what each engagement actually cost to deliver, you can price the next one accurately. As fixed-fee grows, that's the difference between a margin bet and a defensible number.
05
Get a live picture of how Deloitte operates
See capacity, AI performance, engagement economics in real time. Deloitte's OCTO team documents this value in other industries. This is the case study that starts internally.
“ Laurel doesn't just help our people capture time more comprehensively; it helps us understand much more about how our teams work, allowing us to identify best practices to ensure we always drive the best outcomes for our clients.”
Matt Newnes
Partner, International Tax Services, Tax Transformation Leader at EY
Why our automated time capture is the most accurate on the market
Capture
Four simultaneous capture layers: windows, deep app integrations, visual AI, and cloud APIs. Single-layer trackers recover ~8 minutes per day, Laurel recovers up to 30.
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Measure
Work Graph maps activity to the right client, project, and cost category using Deloitte's own coding conventions, and including AI attribution tied to PairD, Sidekick, and Zora AI.
Model
One data layer behind every measurement use case. Add a new product, practice, or geography, and the time data is already there.
What a complete picture of work unlocks.
3
Increase in firm profitability
+ 0.94
Billable hours recovered per professional each week
4-6
Fixed-fee margin improvement
The return, by service line
Tax
Tax has the highest timekeeping recovery rate of any practice—and the most to lose when AI hours go uncaptured. Laurel closes that gap at the source.
Audit
Fixed-fee arrangements require knowing what each engagement cost to deliver before the write-down happens. Laurel gives managers the time data to drive budget.
Consulting & Advisory
The OCTO team has documented AI gains across industries. Timekeeping is the last back-office process to be automated. Laurel changes that.
Risk Advisory & Legal
Regulatory work runs on defensibility. Laurel builds timesheets that are machine-drafted, human-approved, with a full audit trail.
Join thousands of professionals reclaiming their time from timesheets
I'm getting more time in than I ever have before. And before, I had to guess how much time I spent working. Now I don’t have to assume—I know what work I did, including out of scope work I wouldn’t have picked up on before.
Jason Drucker
Partner at Aprio
Time entry is now something I do quickly. Even a long session, entering time for several days of work, is less than 15 minutes.
Caleb Caldwell
Partner at CCK Strategies